Administering Cisco Contact Center Enterprise
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30 questions in this view
Deploying a VXML application is a two-step process. The first step is deploying the projects to a local archive (.zip file using the Deploy option in Call Studio). The second part of the project deployment uses SPOG to transfer the .zip file to the VXML Server(s). Which option in SPOG will be utilized to transfer these zip files to VXML Server(s)?
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Which two functionalities should a Contact Center typically be provided? (Choose two.)
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What are two tools an Agent Desktop Admin Role can access? (Choose two.)
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In Finesse, how are different gadgets enabled for specific team members?
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How many clusters of Finesse will a single PG support?
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How can the Extension Mobility feature be described?
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