AB-100 Practice Questions & Answers • ExamPrepare

Question 1

A company has a Microsoft Foundry project that uses a single agent and a single prompt to complete a series of tasks.

The agent encounters the following issues:

It frequently produces incomplete results.
It struggles with domain-specific reasoning.
Agent response times are remarkably slow.

You need to recommend a solution to improve the overall performance and accuracy of the agent.

What should you include in the recommendation? To answer, drag the appropriate actions to the correct requirements. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Actions

Answer Area

To improve performance:

To improve accuracy:

Question 2

A retail company plans to deploy Microsoft Copilot Studio agents to support:

Microsoft Dynamics 365 Commerce scenarios.
A Microsoft Power Apps inventory management solution.

You need to recommend a solution to organize product catalog data as a consistent source for multiple AI systems.

What should you recommend?

Store the product catalog data in a separate custom table for each agent.
Configure prompts to pull product details from the PDFs of external vendors.
Let each agent scrape product details from Microsoft SharePoint Online libraries.
Centralize the product catalog data in Microsoft Dataverse and expose the data to both agents.

Select an answer above, then submit your vote. Reading or practicing does not cast a vote.

Question 3

You need to design a multi-agent solution that will include a custom agent. The solution must meet the following requirements:

Define the rules and constraints that the agent must follow.
Automate a backend process that involves data movement between services and runs independently of the agent’s reasoning steps.

What should you include in the design for each requirement? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Question 4

A company has a portfolio of AI initiatives at different stages of development.

You need to recommend a structured approach to evaluating the return on AI investment (ROAI) across all the initiatives. The solution must balance immediate results with long-term values and strategic innovations.

What should you include in the recommendation?

a simple cost and benefit analysis
the internal rate of return (IRR) function
a prioritization grid
a horizon-based framework

Select an answer above, then submit your vote. Reading or practicing does not cast a vote.

Question 5

You need to design a shared prompt library that will be used across multiple business units. The solution must meet the following requirements:

Ensure consistent AI responses with reusable formats.
Support governance and version control.
Minimize administrative effort.
Minimize ongoing costs.

What should you recommend for each requirement? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Question 6

A company plans to deploy an AI-based customer service app that will autonomously manage interactions, escalate complex cases, and learn from historical ticket data.

You need to perform a return on AI investment (ROAI) analysis of the app deployment. The solution must ensure that the analysis is accurate.

What should you do first?

Establish the AI performance metrics.
Conduct an AI market benchmarking study.
Identify and quantify all the development, deployment, and operating costs.
Model the customer experience.

Select an answer above, then submit your vote. Reading or practicing does not cast a vote.