Agentforce Health Professional Practice Questions & Answers • ExamPrepare

Question 1

A consultant is preparing to install Agentforce Health in a production org for the first time.

Which three tasks should the consultant ensure are completed prior to installing Agentforce Health?

Enable Agentforce Health Installation Monitor.
Enable Shield Event Monitoring.
Enable Chatter.
Enable Contacts to Multiple Accounts.
Enable Person Accounts.

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Question 2

A provider is looking to view a patient's insurance coverage, including co-pay and deductible information, prior to their appointment.

Using Agentforce Health, which two steps should a consultant take to access this information in the Benefit Verification component?

Create a named credential to support authenticated callouts.
Configure the link to the clearinghouse's endpoint using a Uniform Resource Identifier (URI) path.
Configure the Connection Label with the source system's API details.
Create a new record for the HCBenVerConnect custom setting.

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Question 3

A consultant is implementing clinical assessments to track intake for a hospital leveraging the Discovery Framework.

Which three functions is the consultant able to leverage with Agentforce Health?

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Question 4

A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer aims to strike a balance between quality care and managing the cost of care effectively by streamlining its approval processes for care requests.

Which capability in Agentforce Health helps the payer accomplish this?

Provider Network Management
Integrated Care Management
Intelligent Appointment Management
Utilization Management

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Question 5

A customer wants to view medication data from Agentforce Health leveraging FHIR standards.

Which Agentforce Health data model should a consultant use?

Integrated Care Management data model
Electronic health record (EHR) data model
Clinical data model
Virtual Care data model

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Question 6

A provider would like to create Salesforce reports to analyze patient outcomes and patient referrals.

Which three steps should a consultant recommend as part of the reporting setup to ensure the provider can view this report appropriately?

Create custom report types for clinical objects.
Assign appropriate permissions to internal users.
Adjust template care management reports and dashboards.
Leverage the Patient Referral Management unmanaged package.
Enable the enhanced Analytics for Healthcare setting in Setup.

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