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Certified Platform App Builder Practice Questions

Certified Platform App Builder

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Question 1

Cloud Kicks models the relationship between Stores and Loyalty Members with a custom Store_Membership__c junction object that has two master-detail relationships (one to Store__c and one to Loyalty_Member__c). A regional manager has Read access to Store__c but no access to Loyalty_Member__c. The manager reports that Store_Membership__c records do not appear on the Store record page.

What should the Platform App Builder do to resolve this?

Grant Read access to the Loyalty_Member__c object on the profile.
Create a sharing rule on the Store_Membership__c object, granting the manager's role access.
Grant Read access to the Store_Membership__c object on the profile.
Create a sharing rule on the Loyalty_Member__c object, granting the manager's role access.

Select an answer above, then submit your vote. Reading or practicing does not cast a vote.

Question 2

Universal Containers has two types of applicants: hourly and salary. There are separate record types for each. While all members of the human resources (HR) department need to be able to view all applicant records, only the hiring manager and VP of HR should be able to create Salary applicant records.

What should the Platform App Builder recommend to meet this requirement?

Create a permission set containing the Salary record type and assign it to the appropriate users.
Remove the Create permission for the Salary applicant object for everyone except the manager and VP.
Configure the hourly record type as the default and instruct non-management users to accept the default record type.
Update the organization-wide default to Private and create a sharing rule for the role of recruiting manager.

Select an answer above, then submit your vote. Reading or practicing does not cast a vote.

Question 3

Cloud Kicks (CK) has a formula field Specialty__c on Opportunity that gets its value from the Specialty__c field on the related Account. CK has changed its processes to allow opportunities to have different values for Specialty__c than their Account. Sales reps need to be able to enter values for the Specialty__c field on Opportunity, while preserving the values on existing opportunities.

What should a Platform App Builder do to achieve this?

Create a new text field and keep using the existing formula field.
Export the data, convert the field to a text field, and import the data.
Create a new text field and import the formula field values in it.
Convert the field to a text field and the values will be in it.

Select an answer above, then submit your vote. Reading or practicing does not cast a vote.

Question 4

Universal Containers is setting up Salesforce for the first time. Management wants the sales and marketing teams to have different navigation menus in the Salesforce mobile app.

Which option is available to a Platform App Builder to satisfy this requirement?

Create mobile navigation menus for both the sales and marketing profiles.
Create sales and marketing apps and assign the respective profiles to each app.
Create roles for sales and marketing and assign a custom homepage layout for each role.
Create public groups for sales and marketing, and create mobile navigation menus for each group.

Select an answer above, then submit your vote. Reading or practicing does not cast a vote.

Question 5

Universal Containers uses a Private sharing model on Accounts. User A and user B both own Accounts of their own, and have been sent a link to look at a new account record owned by user C. User A is able to open and view the record, but user B receives an insufficient privileges error. User A and user B have the same role in the role hierarchy as user C.

Why does user A have access, but user B does not?

User B has a scoping rule that restricts the account access.
User A and user B have different login access policies.
User A has View All Fields permission on the Account object.
User A is in a public group that has access via a sharing rule.

Select an answer above, then submit your vote. Reading or practicing does not cast a vote.

Question 6

A custom field on an account is used to track finance information about a customer. Only members of the finance team have access to this field. However, the business wants to give one customer service agent, who is assigned the Customer Service profile, Read-Only access to this field for special circumstances.

What is the recommended solution to grant the customer service agent access to the field?

Create a new profile to allow for Read-Only access to the field via field-level security and assign it to the agent.
Update the custom field's field-level security in Setup to give the agent Read-Only access to the field.
Create a permission set that allows Read-Only access to the field via field-level security and assign it to the agent.
Update the Customer Service profile already assigned to the agent to allow for Read-Only access to the field via field-level security.

Select an answer above, then submit your vote. Reading or practicing does not cast a vote.

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